Navigation
“We have the evaluation. We don’t know what to do first.”
We help the family set priorities, compare relevant options and carry out the next steps they choose.
A plan with a clear first step.
for the professionals families trust
Help families take the next step.
A family can have capable clinicians, a thoughtful evaluation and the right services, and still lack the childcare, time or hands to act on them. Novinway provides specialized in-home childcare and practical help with what comes next.
Washington DC · Maryland · Northern VirginiaDC · Maryland · Northern VA
You may already know a family who needs this.
No diagnosis is required. Families can start while they’re seeking answers, right after an evaluation or later, when something changes.
Care
“Our childcare arrangement isn’t working for our child.”
A Care Specialist prepared for this child, with a written Family Care Plan and supervision as care begins.
Dependable hours for work and rest.
Navigation
“The paperwork keeps getting pushed aside.”
We take on the work the family hands over and see it through. The family signs and submits.
Less to chase between appointments.
Other good moments to mention us
- Waiting for an evaluation
- A school or program transition
- A care arrangement that stopped working
- Parents stretched thin by coordination
- One unfinished application or claim
What the family receives.
Two services, available on their own or together. A family doesn’t need childcare to use Navigation.
Care Services
Specialized, nonclinical childcare.
A Novinway-employed Care Specialist looks after the child at home and in the community, with care shaped around their communication, interests, routines and safety needs. The child gets familiar, enjoyable company; parents get dependable time.
- One Care Specialist or a small, familiar team
- School pickup, outings and approved activities
- A regular schedule or visits as needed
- From $45 an hour, private pay
Illustrative afternoon
- 3:15School pickupFamiliar handoff, same route each week
- 4:00Snack and downtimeQuiet space first, as the plan describes
- 4:45Park or a favorite gameThe child chooses between two options
- 6:00Handoff to a parentPlanned with the family in advance
Care is childcare, not therapy. Clinicians guide treatment.
Explore Care ServicesNavigation Services
Help with what’s next, and getting it done.
Practical guidance and hands-on help with whatever comes next, for one task or something bigger. We can stay with it over time, keeping things coordinated as the family’s needs change.
- Help working out what to do next
- Hands-on help getting it done
- Follow-through over time, with permission
- Quoted by project, scope and price agreed first
Illustrative project
- Recommendations sortedWhat the family wants to act on first
- Three therapy options comparedWaitlist, location, schedule and fit
- Records requestedFrom the evaluating practice, with permission
- Follow-up on the first intake callScheduled, with the questions prepared
The family makes the decisions.
Explore Navigation ServicesWhy you can feel comfortable introducing us.
Novinway is a company, not a marketplace. We employ each Care Specialist and stay responsible for matching, scheduling, preparation, supervision and support.
- 1
Family priorities
A clinician writes the Family Care Plan with the parents.
- 2
Child-specific preparation
The assigned Care Specialist learns the plan one-on-one.
- 3
A supervised start
A supervisor joins in person as care begins, for as many visits as needed.
- 4
Ongoing support
Clinician guidance continues, and supervision can return.
Supervision isn’t a one-time step. It returns whenever the child’s needs or routines change.
Employed, screened and insured
Care Specialists are Novinway employees who pass background and reference checks, hold First Aid/CPR certification and work under our commercial insurance.
One accountable company
We handle matching, schedules, changes and backups, so the family isn’t managing a caregiver on their own. If we can’t find a safe fit, we say so.
Clinician-led standards
Sydney Pickard, our Chief Clinical Officer and a BCBA, sets the standards every Care Specialist trains to.
So as a provider I’m so eager to offer them this resource for their respite and sanity and quality of life.
How Novinway fits your work.
You stay in your role. We help with the everyday care and practical work around it, so the family can use what you’ve recommended.
Your practice
Evaluation · Therapy · Clinical guidance
The family
Decides, consents and chooses services
Novinway
Everyday childcare · Practical help
Information moves between you and Novinway only with the family’s permission.
For evaluation practices
- A practical resource to share alongside the recommendations in your report.
- Help moving from understanding the report to deciding what to do first, and doing it.
- The family gets support with next steps without you becoming their ongoing provider.
For treating professionals
- Dependable childcare can make room for appointments and family life.
- With permission, Care Specialists can follow routines and strategies the family already uses.
- Navigation can take on the practical work that competes for a family’s attention.
What coordination can look like
Only when the family asks for it. We agree with them on what is shared, with whom and for what purpose.
Your strategies in everyday care
Routines and strategies you recommend can go into the Family Care Plan for Care Specialists to follow.
Records and requests
Navigation can request records from your office and handle the forms and follow-up a family’s project needs.
Scheduling and follow-through
We can arrange appointments, confirm next steps and follow up on unanswered requests, so they don’t stall.
Your judgment where it belongs
When a question needs clinical input, we bring it to you or another licensed clinician instead of deciding it ourselves.
- We don’t diagnose or provide treatment.
- We don’t pay or accept referral fees.
- We don’t send you reports unless the family asks.
Introducing a family takes a minute.
A formal referral isn’t required. A family can contact us directly, or you can introduce them with their permission.
Share Novinway
Send the family this page or the note beside it, or use the referral form with their permission.
We talk with the family
A free consultation about their priorities, fit, availability and cost.
The family decides
Whether to proceed, which service to use and what we may share with you.
Novinway provides specialized in-home childcare and practical help for families raising children and teens with autism, ADHD, anxiety and other support needs in DC, Maryland and Northern Virginia. Their Care Specialists are employees, prepared for each child and supervised by a BCBA. Their Navigation team offers practical guidance and hands-on help with whatever comes next. No diagnosis is required, and the first consultation is free: novinway.com/contact
Before you refer.
Short answers to what providers ask most. Families can find more in our FAQ.
Who does Novinway serve?
Children and teens with autism, ADHD, anxiety and other support needs, and their families. Care can include neurotypical siblings when one Care Specialist can safely support both children. For older teens, Care may look like companionship, a community activity or help following a familiar schedule.
Can a family start before or during an evaluation?
Yes. No diagnosis is required. Families can come to us while they’re seeking answers, right after an evaluation or later, when circumstances change. We start with what the family needs and whether we can help safely and well.
Where do you work?
Washington DC, Northern Virginia and multiple Maryland communities. Our strongest Care coverage is close to DC, including Bethesda, Chevy Chase, Potomac, Rockville, Silver Spring, Gaithersburg, Arlington and Fairfax County. We also serve families in and around Baltimore, and in Howard and Prince George’s counties. Navigation is generally provided remotely across the region.
How soon can care start?
It depends on the family’s location, schedule and fit, because every assignment requires matching and child-specific preparation. We don’t assign someone just to fill a schedule. If we can’t find a safe fit, we tell the family plainly.
What does it cost?
Novinway is private pay and does not bill insurance, Medicaid or other health payers. Care begins with a $300 Family Care Intake, then Monthly Care at $45 an hour plus a membership, or Flex Care at $55 an hour. Navigation is quoted by project, with scope and price agreed before work begins. See full pricing.
Can you coordinate with us?
Yes, when the family wants us to. We agree with the family on what can be shared, with whom and for what purpose. We don’t automatically send a referring provider records or details of their services.
How do you handle daily care and health-related tasks?
Ordinary childcare can include meals, dressing and toileting, as well as approved medication support under fixed instructions when appropriate. We review the task, permissions, preparation and worker competence before agreeing to it. Care Specialists don’t make clinical decisions or provide therapy or medical treatment.
Do you receive referral fees?
No. Novinway does not pay or accept referral fees. When our Navigation team researches options, it compares them around the family’s priorities, and the family decides which services to use.
What if a need is outside your services?
We explain the part we can help with and the part that calls for another professional. When we know of a relevant outside resource, we can help the family explore it. Any Novinway clinical consultation is a separate professional engagement.
Know a family who could use help with the next step?
Share Novinway with them, or talk with us first about whether it fits.
Share Novinway with a family
Or email referrals@novinway.com