A new kind of support for the families you serve.

Clinician-led respite care and professional help navigating the system for neurodivergent families across Maryland, Virginia, and Washington DC. Launching September 2026.

For providers

We work alongside you, not instead of you.

Many families on your caseload are managing far more than clinical appointments can address. Novinway provides two services that work alongside your treatment — available separately or together.

All care is clinician-led. Our Board-Certified Behavior Analyst designs every Care Profile and trains each specialist individually before their first visit. With family consent, we coordinate directly with you to make sure what we're doing at home reinforces what you're working on in the office.

Our System Navigators bring lived experience navigating these systems alongside diverse, complementary professional backgrounds — and they operate within a structured framework of vetted resources, documented processes, and direct clinical oversight.

We don't deliver therapy, diagnose, or bill insurance. We're not a clinical provider — we're the support structure that helps families stay stable and engaged between appointments.

Respite Care

In-home and community care for your families

A trained Care Specialist in the family's home and community, supervised by our clinician throughout. Each specialist is trained on the child's individualized Care Profile before the first visit, so the family gets reliable relief from someone who already knows their child.

System Navigation

Help navigating the system outside your office

A dedicated System Navigator who tracks the family's providers, authorizations, and deadlines, surfaces programs and benefits they may qualify for, and flags gaps or conflicting goals. Guide is advisory. Concierge is done-for-you execution under the family's written authorization, scoped to what they need — a one-time project like clearing an insurance backlog, an ongoing add-on like transportation coordination, or full monthly execution.

Families raising neurodivergent children carry an enormous load between appointments — managing providers, navigating systems, and providing care themselves with little backup. Research consistently links caregiver stress to child behavioral outcomes: when the family system is more stable, children do better in treatment. Reliable in-home support and help navigating the system aren't just quality of life improvements — they're clinically relevant.

Referring a family takes two minutes.

How referrals work

Simple to refer. No paperwork required.

1

Tell your family about us

Share our name and website — novinway.com — and let them reach out when they're ready. If you'd like to send a warm intro, email referrals@novinway.com and we'll take it from there.

2

We handle intake

We reach out to the family, assess fit, and build the foundation — a Care Profile for Respite Care, a Family Strategy for System Navigation, or both. We'll loop you in at this stage if the family consents.

3

Ongoing coordination

We track deadlines, surface gaps, and keep families engaged with their clinical services over time. You stay focused on treatment.

Your families stay connected to care that works alongside yours.

Become a referral partner

We also maintain a vetted network of providers we refer families to when a need falls outside our scope. If you work with neurodivergent families in Maryland, Virginia, or Washington DC and would like to collaborate with us, email referrals@novinway.com.

More information

Questions from providers

Will your caregivers follow existing BIPs, IEPs, or provider care plans?
Yes. Our supervising clinician incorporates existing BIPs, IEPs, care plans, and provider strategies into each caregiver's individualized training. Caregivers implement these within their role as trained caregivers, not as clinical staff. This happens in coordination with the relevant providers and with family consent.
Can I see session notes?
Yes, with family consent. Caregivers complete Care Notes after every session covering activities, observations, and behavioral notes. These aren't clinical records, but they provide useful context and can be shared with your team on an ongoing basis.
What credentials do your caregivers have?
Caregivers are W-2 employees recruited primarily from university programs in psychology, special education, child development, applied behavior analysis, occupational therapy, and related fields. Many come with prior experience as paraeducators, behavior technicians, DSPs, or in inclusive recreation programs. They aren't required to hold independent clinical certifications - they operate under the supervision of our Board-Certified Behavior Analyst, not as independent practitioners. Before meeting any child, every caregiver completes two phases of paid training. The first phase covers the Natural Environment Teaching (NET) framework, neuroaffirming care practices, de-escalation, mandated reporter obligations, and incident response. Phase two is child-specific - our supervising clinician trains each caregiver directly on the child's Care Profile, covering their communication style, sensory profile, behavioral patterns, and any existing clinical strategies from their providers. All caregivers pass comprehensive background screening before any unsupervised contact with a child: a multi-jurisdictional criminal history search across county, state, and national databases, sex offender registry checks, motor vehicle record review, and three verified references, personally checked. Background checks and monitoring continue annually thereafter.
What if a family needs clinical services you can't provide?
We refer them directly. Our navigators maintain relationships with vetted specialists, advocates, and attorneys across Maryland, Virginia, and Washington DC. We would rather connect a family to the right provider than overextend our scope.
How do you handle behavioral incidents during care?
Caregivers are trained on each child's specific behavioral patterns and de-escalation strategies before their first session. Our supervising clinician is available for consultation during sessions. If a situation requires clinical intervention, we contact the family immediately and support connection to the appropriate clinical resource.
What does System Navigation cover?
System Navigation is an advisory and administrative service, not a legal, clinical, or advocacy one. Navigators track providers, deadlines, authorizations, and benefits, flag service gaps, prepare families for IEP meetings, and connect them to vetted advocates and attorneys when needed. When a family's need is scoped for execution — a defined project, an ongoing add-on, or full monthly handling — navigators also handle that execution: scheduling, paperwork, and provider follow-up, with the family always reviewing and submitting every application under their own authority. Navigators do not give legal advice, represent a family before a school or agency, act as an authorized representative for any government program, or direct clinical care.

Have a family who could benefit?

We launch in September 2026 across Maryland, Virginia, and Washington DC. We're building our referral network now and welcome introductions from any provider working with neurodivergent families.

referrals@novinway.com