Transparent pricing.
No surprises.

Every service is designed around your family's actual needs. Take what helps. Skip what doesn't. No long-term contracts.

Novinway offers two services that work independently or together: specialized childcare and family coordination. Here's what each costs.

Childcare

Your child's caregiver

In-home care from someone trained specifically for your child. Every caregiver is matched to your child's Care Profile and supervised by a behavior analyst.

Flexible

Flex

On-demand care when you need it. No monthly commitment.

$45 /hr

+ $50 booking fee per visit

4-hour minimum per booking

  • Caregiver matched to your child's needs
  • Care Profile built before the first visit
  • Behavior analyst-designed training and oversight
  • Book as needed, cancel with 48-hour notice
Best for

Date nights, appointments, occasional respite, or trying Novinway for the first time.

Get started
Membership

Monthly Member

Consistent care with a lower rate and a dedicated caregiver.

$35 /hr

+ $300/month membership

2-hour minimum per booking

  • Assigned caregiver, trained backup if they're unavailable
  • Care Profile built before the first visit
  • Priority scheduling
  • Behavior analyst-designed training and oversight
  • Regular check-ins and Care Profile updates as your child's needs change
  • Month-to-month, cancel anytime
Best for

Families who need regular weekly care to maintain a work schedule, routine, or consistent respite.

Get started

Prepaid hour packs

Purchase a 16-hour pack at the Flex rate ($45/hr) with a single $50 booking fee for the entire pack. Use the hours on your schedule. A good option if you need more than a single booking but aren't ready for a monthly membership.

Coordination

Your family's coordinator

A dedicated coordinator who knows your child's full service picture. They navigate a system where no one talks to each other, track everything that matters, and make sure nothing gets missed. And if you need someone to handle the day-to-day logistics, your coordinator can become your family's manager and take almost everything off your plate.

Coordination

Family Coordinator

Your dedicated coordinator. Nothing slips.

$300 /month

A coordinator who knows your child's full service picture - every provider, every deadline, every authorization, every transition. They navigate the system, track everything, tell you what needs to happen and when, and make sure nothing falls through the cracks.

  • Dedicated coordinator who knows your family's full situation
  • Master calendar across all providers and services
  • Proactive monitoring of authorizations, deadlines, and renewals - nothing lapses
  • Benefits discovery - programs and entitlements you may not know about
  • Waitlist tracking and regular follow-up
  • Vetted referrals to advocates, attorneys, and specialists
  • Program and resource research - camps, adaptive recreation, transportation options
  • Guidance through major transitions - diagnosis, school placement, aging out
Best for

Any family managing a neurodivergent child's services who wants someone who knows the landscape, watches everything, and keeps it all on track.

Get started
Concierge

Family Manager

Your coordinator handles it all - including the logistics.

Personalized monthly rate

We build your quote during intake

Your coordinator tracks your child's services, monitors everything, guides your decisions - and handles the logistics directly. They make the calls, file the paperwork, schedule the appointments, and coordinate the transportation. You make the decisions. They take it from there.

Every family's coordination burden is different. During intake, we walk through what you're managing and build a monthly rate around the parts you want handled. You keep what you want to keep. We take the rest. If your needs change, we'll adjust the plan together.

Some families need a Family Manager while getting everything set up after a new diagnosis or a major transition, then step to the Family Coordinator once things are running. Other families need it permanently because the logistics never get lighter. Either way, your coordinator already knows everything.

Best for

Families who need someone to take the coordination work off their plate entirely - whether for a season or for good.

Tell us about your family

Using both services?

Families using childcare and coordination together receive a bundled rate.

Perspective

What does it cost to not have this?

More than half of parents raising neurodivergent children reduce their work hours or leave the workforce entirely. The financial impact falls almost entirely on mothers: $500,000 to $1,000,000+ in lifetime earnings, retirement, and career momentum. For those still working, mothers raising children with autism earn 35-56% less than other mothers, solely because the logistics leave no room for anything else.

That's the cost you can measure. The cost you feel is the stress that never turns off, the things you stopped doing for yourself, the years spent holding everything together because nothing was built for your family.

Novinway member families typically spend $1,200 to $3,500 per month depending on hours. The difference isn't the price. It's that your caregiver is trained for your child specifically, backed by a team, and actually stays. And if you add coordination, someone who knows the full picture is watching everything and making sure nothing slips - or handling it entirely, depending on what you need.

This costs a fraction of one lost month of income, or the income you could start earning again, or the space to feel like yourself for the first time in years. The question isn't whether you can afford support. It's whether you can afford not to have it.

Need full-time care?

For families who need a dedicated caregiver 30+ hours per week, we build custom arrangements with consistent scheduling, a primary and backup caregiver, and pricing structured for the commitment. Every full-time placement includes behavior analyst oversight and a comprehensive Care Profile.

Let's talk

Common questions

What is the Care Profile?
Before your first visit, our behavior analyst gathers detailed information about your child: routines, preferences, communication style, sensory needs, behavioral patterns, and what's worked (and hasn't) with previous caregivers. This becomes the training foundation for your caregiver and is updated as your child grows and needs change.
Do I need both services?
No. Each service works independently. Some families only need childcare. Some only need coordination. Some use both. Coordination starts at $300/month with a Family Coordinator who tracks everything and guides your decisions. Families who want their coordinator handling the logistics can upgrade to Family Manager. Both work alongside your childcare if you use it.
What happens if my caregiver is unavailable?
Membership families receive a replacement guarantee. If your primary caregiver can't make a scheduled shift, we provide a trained backup who has access to your child's Care Profile. Flex families receive best-effort backup support.
What if I have more than one child?
Your caregiver can care for siblings at no extra cost when it's safe to do so. When a second caregiver is needed - multiple neurodivergent children, complex care situations, or large age gaps - Novinway provides a second employee at a reduced rate. We never send an outside sitter. Both caregivers are trained on your children, employed by Novinway, and backed by the same oversight.
Why don't you accept insurance?
Insurance covers clinical services like ABA therapy. Novinway is entirely nonclinical - we provide childcare and family coordination, not therapy. Operating outside the insurance model lets us stay flexible and focused on your family's actual needs rather than what a plan will authorize.
Can I use my FSA or dependent care benefits?
Many families are able to use dependent care flexible spending accounts (FSAs) or other pretax benefits to help cover the cost of childcare services. Check with your plan administrator for eligibility details.
What does the coordinator actually do?
Every family using coordination gets a coordinator who knows your child's full situation - providers, schedules, authorizations, benefits, transitions. At the Family Coordinator level, your coordinator tracks everything, tells you what needs to happen and when, discovers programs and benefits you may not know about, and connects you to the right people. With Family Manager, they do all of that plus handle the logistics - making the calls, filing the paperwork, scheduling the appointments, coordinating transportation. The scope depends on your family's situation - if a neurotypical family wouldn't have the problem, it's in scope.
What if I need an advocate or attorney?
Your coordinator maintains relationships with vetted IEP advocates, special education attorneys, and other specialists in the DC metro area. When a situation comes up that needs that kind of support - an IEP meeting, a school placement dispute, a legal question - they connect you to the right person. You don't have to find them yourself.
Can you help me navigate clinical options?
Novinway is entirely nonclinical - we don't provide therapy, and we don't direct clinical decisions. But your coordinator maintains relationships with vetted specialists across the DC metro area and can connect you to the right person when you need one.
Is there paperwork to get started?
Yes. Before services begin, families sign a service agreement covering expectations, scheduling policies, and liability. We walk you through everything during your first conversation - no surprises.
What's the difference between Family Coordinator and Family Manager?
Same coordinator, same relationship, same scope. The difference is who handles the logistics. With the Family Coordinator, your coordinator tracks everything, monitors deadlines, discovers resources, and tells you what needs to happen. You handle the calls, paperwork, and scheduling yourself. With the Family Manager, your coordinator handles the logistics on your behalf. Many families start with a Family Manager during a new diagnosis or transition, then move to the Family Coordinator once things are running. You can move between them anytime.
How is Family Manager priced?
During intake, we walk through what you're currently managing and build a monthly rate around the parts you want handled. The rate reflects what your family actually needs - if you want to handle some things yourself, you only pay for the parts we take on. If your needs change, we'll adjust the plan together.
Are there contracts or cancellation fees?
No long-term contracts for any service. Childcare memberships, Family Coordinator, and Family Manager are all month-to-month - cancel with 30 days' notice. Individual membership bookings can be cancelled with 24-hour notice at no penalty, and we work with families on emergencies and illness. Flex bookings require 48-hour notice.

Tell us about your family

Every family's situation is different. Let's figure out what kind of support would be the right fit.

Get in touch