founded by a clinician and a veteran

We built this company for families like yours.

Families whose children need more support should be able to use childcare for work, a break or an evening out. A clinician and a veteran built Novinway to make that possible, with practical Navigation support for the work around it.

Washington DC · Maryland · Northern VirginiaDC · Maryland · Northern VA

A support team can still leave a gap in the afternoon.

Across nearly a decade working with neurodivergent children, Syd Pickard saw families who had clinicians, therapists and a school team, but still couldn’t find someone they trusted to cover an afternoon. Work, appointments and evenings out depended on a caregiver prepared for their child’s communication, routines and safety needs.

Syd and Jeff were already partners in life when they built Novinway. Syd brought direct work with children and families; Jeff brought two decades of military and federal leadership, experience building reliable systems and his own experience growing up with an Individualized Education Program (IEP). They built a company that employs its caregivers, prepares them for each child and stays involved throughout care, with practical guidance and hands-on help for whatever comes next.

Care Specialist Michelle playing with children during a community outing
Care Specialist Michelle with children during a community outing.

The people responsible for the work.

Each of our leaders runs part of the work families see every week: how Care Specialists are prepared, how schedules hold and how practical support gets done.

Syd Pickard, co-founder and Chief Clinical Officer

Co-founder and Chief Clinical Officer

Syd Pickard

Board Certified Behavior Analyst (BCBA) with nearly a decade working with neurodivergent children. Sets how Care Specialists are prepared and supervised.

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Syd is a Board-Certified Behavior Analyst and Licensed Behavior Analyst. She worked at Kennedy Krieger Institute and spent nearly a decade directing behavioral programs and working directly with neurodivergent children, from toddlers through teenagers, with a focus on early autism intervention, caregiver training and complex pediatric needs.

At Novinway, she sets the standards Care Specialists train to and leads the clinical team that prepares them for each child and stays involved once care begins.

  • BCBA
  • Kennedy Krieger Institute
  • Early autism intervention
Jeff Moeller, co-founder and Chief Executive Officer

Co-founder and Chief Executive Officer

Jeff Moeller

Marine Corps veteran and Bronze Star recipient with two decades of leadership. Runs staffing, scheduling and daily operations.

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Jeff grew up on an IEP for ADHD, so he knows the school system from the family side. He went on to serve in the Marine Corps, where he received the Bronze Star, and later in the intelligence community, for more than two decades of military and federal leadership.

At Novinway, he runs staffing, scheduling and operations with the same standard: clear responsibility, protected information and follow-through for every family.

  • Marine Corps veteran
  • Bronze Star recipient
  • Georgetown University
Rebecca Blofstein, Family Support Coordinator

Family Support Coordinator

Rebecca Blofstein

Parent of a neurodivergent child, with seven years at the Administration for Community Living. Leads Navigation, from figuring out the path to getting it done.

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Rebecca knows the paperwork side of raising a neurodivergent child firsthand. As a military spouse and parent, she has worked through diagnoses, waitlists, providers, school transitions and four cross-country moves.

She spent seven years at the Administration for Community Living coordinating programs for people navigating complex government systems. At Novinway, she does that work alongside families.

“The mental load and demands on time of families with neurodivergent children can be so heavy. I want to lift up these families to give them time to just live.”

Reliability creates trust. Trust creates relief.

Our mission

Give families raising neurodivergent children reliable childcare and real help navigating everything else they are expected to manage.

Our vision

No family raising a neurodivergent child has to choose between their career, their wellbeing, and getting their child what they need.

A Care Specialist smiling down at a toddler riding a bucket swing
The work families count on, one visit at a time.

Integrity

Do what is right.

Tell the truth, own mistakes and choose the right answer even when it costs us.

Discipline

Hold the standard.

Do the ordinary things well, every time, so families can count on us.

Commitment

Stay in it.

We back families and finish what we said we would do.

Trust

Be worthy of it.

We earn the trust families place in us in every decision and every visit.

Respect

Honor the whole person.

A child is never a diagnosis, a behavior or a task to be managed.

Empathy

Leave people carrying less.

Notice the weight someone is carrying and make the day a little lighter.

Novinway receiving the 2026 Mark Silverman Award at Georgetown University
Novinway receiving the 2026 Mark Silverman Award for Entrepreneurship in Health.

Built locally. Recognized for the work.

First place and the Mark Silverman Award

In 2026, Novinway won first place and the Mark Silverman Award at Georgetown University’s Entrepreneurship in Health Challenge.

Georgetown Entrepreneurship in Health

Novinway is an official community partner of NeuroSpice Girls, a local community for moms of neurodivergent kids.

Visit NeuroSpice Girls

Tell us what you need help with.

We’ll listen, explain where our services fit, and talk through a useful next step.