Care Services
I need someone I can trust with my child.
For an evening out, a recurring break, an appointment, or the gap between school and the end of work.
- An evening or appointment
- A consistent weekly schedule
- After-school and workday gaps
A new option for neurodivergent families
Childcare you can trust.Help navigating the system.More room to be a family.
Our Care service starts before the first visit: we learn what matters for your child, prepare their caregivers, and back every visit with supervision and support. When you’re facing a new diagnosis, transition, or challenge, our Navigation service clarifies the options, builds the plan, and handles the follow-through.
Veteran- and clinician-ownedServing DC, MD, and VA
Why Novinway exists
Families raising neurodivergent children are left to solve too much on their own.
And the burden usually shows up in two places at once.
For families raising children with autism, ADHD, anxiety, or other differences, finding someone you trust for a few hours can be surprisingly hard. Work gets cut short. Plans get canceled. Appointments, rest, time with a partner, or time with another child all become harder to protect.
At the same time, the same parent is often acting as an unpaid case manager — juggling providers, school meetings, waitlists, records, forms, benefits, deadlines, and all the follow-up in between.
“I’m effectively a case manager in addition to having a full-time job and being a parent. It’s really challenging.”
A. — working mom of two, DC area
Novinway was built for both problems.Reliable childcare for your child. Real help carrying everything else.
Where to start
Start with the part you need help with.
I need help making sense of the options — and moving everything forward.
After a new diagnosis, before a major transition, or when practical questions, appointments, applications and follow-up are taking over your week.
- Understand the options
- Build the plan
- Hand off the work and follow-through
What changes
The same Thursday, twice.
None of it is unusual. That’s the point. Every task is ordinary. There are forty of them, and they all land on the same person.
Right now — You’re the whole system.
You’re the whole system.
- Leave work early because the after-school program can’t take him.
- Call the school again to try to reach the teacher who still hasn’t answered your emails.
- Realize the IEP meeting is Tuesday and the evaluation is still in a folder somewhere.
- Cancel the dinner date. Again.
- Start the reimbursement forms. Stop. Start again at 11pm.
Fictional example. What Novinway takes on is agreed with you and priced before work begins.
With Novinway — You’re a parent again.
You’re a parent again.
- We cover 3–6 with someone who already knows him.Care
- With your permission, we follow up with the school and track the response.
- The IEP packet is built: records, timeline, and the questions to ask.
- You go to dinner.Care
- The reimbursement packet is complete. You review, sign and submit it.
What you can count on
Built so you can actually rely on it.
Screened. Certified. Insured.
Novinway employees — background checked, First Aid + CPR certified, and covered by commercial insurance.
No crash course at the doorway.
The Care Specialist arriving for the visit knows your child’s communication, routines, preferences, and safety needs before they arrive.
A company behind every visit.
Novinway handles supervision, scheduling changes, questions, and concerns. You are not managing a sitter on your own.
Our Care Specialists come from healthcare, psychology, public health, human services, inclusive recreation, crisis support, childcare, disability research, and direct work with neurodivergent children.
We select for judgment, warmth and reliability. The person has to be someone your child can enjoy being with — and someone you can trust when you leave.
Care Specialist
Alyssa
The person who notices the child hanging back — and goes to meet them there.
Read full bio
Three summers leading inclusive outdoor programming for neurodivergent kids ages 5–10 at Pearlstone, where she gravitated toward the kids who didn’t want to join the big group. A trained Crisis Text Line counselor and Wilderness First Responder who researches autism acceptance at the University of Maryland.
“I’m drawn to providing care and play instead of therapy, building connections and fostering regulated emotions through encouraging stimming and unmasking.”
Care Specialist
Jack
Four years learning how to make the activity fit the child — not the other way around.
Read full bio
A George Washington University chemistry student on a pre-PA track, with four years in a sports inclusion program adapting activities to individual sensory and skill needs. He founded GW’s Pre-PA Society and brings the same instinct for community to his work with children.
“There’s no one-size-fits-all approach. It depends on the person and the level of care they actually need. My goal is to meet each child exactly where they are.”
Care Specialist
Sofia
Crisis-line trained, and calm in the moments that used to end the afternoon.
Read full bio
A George Washington University graduate in Human Services and Social Justice, trained in crisis de-escalation through NAMI’s teen and young adult helpline. She grew up alongside her best friend’s neurodivergent brother and has spent years advocating for kids whose needs were going unnoticed.
“Every neurodivergent person deserves the unique care that helps them feel supported and understood. I’ve seen firsthand how meaningful that can be.”
Pricing
See what it costs before we talk.
No “contact us for pricing.” Standard rates and fees are published, with a Care cost calculator. Custom work is priced before it begins.
Care Services — $40–$50 an hour
Plus a service fee or monthly membership. Care begins with a $300 intake, credited in full toward service if you move forward.
Navigation Services — $100 an hour
Get oriented after a major change, improve what is already in place, or hand off the research, applications and calls you do not have time to chase.
Not sure which one you need?
Book a free consultation
Tell us the problem—the childcare you need, the decision you’re facing, or the pile of forms. We’ll tell you what we can handle and what it costs.
Get started
Start with what would help most right now.
The care hours you need, a decision coming up, or something you want off your plate. Thirty minutes, no cost, and a straight answer about whether Novinway can help.