A new kind of support for the families you serve.

Yes. Our supervising clinician incorporates existing BIPs, IEPs, care plans, and provider strategies into each caregiver's individualized training. Caregivers implement these within their role as trained caregivers, not as clinical staff. This happens in coordination with the relevant providers and with family consent.

Yes, with family consent. Caregivers complete Care Notes after every session covering activities, observations, and behavioral notes. These aren't clinical records, but they provide useful context and can be shared with your team on an ongoing basis.

Caregivers are W-2 employees recruited primarily from university programs in psychology, special education, child development, applied behavior analysis, occupational therapy, and related fields. Many come with prior experience as paraeducators, behavior technicians, DSPs, or in inclusive recreation programs. They aren't required to hold independent clinical certifications - they operate under the supervision of our Licensed Behavior Analyst, not as independent practitioners. Before meeting any child, every caregiver completes two phases of paid training. The first phase covers the Naturalistic Environment Teaching (NET) framework, neuroaffirming care practices, de-escalation, mandated reporter obligations, and incident response. Phase two is child-specific - our supervising clinician trains each caregiver directly on the child's Care Profile, covering their communication style, sensory profile, behavioral patterns, and any existing clinical strategies from their providers. All caregivers pass comprehensive background screening: FBI fingerprint, state criminal history, sex offender registry, child abuse registry, and motor vehicle record review.

We refer them directly. Our navigators maintain relationships with vetted specialists, advocates, and attorneys across Maryland, Virginia, and Washington DC. We would rather connect a family to the right provider than overextend our scope.

Caregivers are trained on each child's specific behavioral patterns and de-escalation strategies before their first session. Our supervising clinician is available for consultation during sessions. If a situation requires clinical intervention, we contact the family immediately and support connection to the appropriate clinical resource.

System Navigation is an advisory and administrative service, not a legal, clinical, or advocacy one. Navigators track providers, deadlines, authorizations, and benefits, flag service gaps, prepare families for IEP meetings, and connect them to vetted advocates and attorneys when needed. At the Concierge tier, navigators also handle execution: scheduling, paperwork, applications, and provider follow-up on the family's behalf under written authorization. Navigators do not give legal advice, represent a family before a school or agency, or direct clinical care.